Careers: Stores

hhgregg was founded on personal and considerate customer service - characteristics that are demonstrated in every retail associate today. Customers enjoy the unique personal service and attention to detail that only hhgregg retail associates offer. Our associates are the best in the business, undergoing constant product knowledge training to ensure that questions are all answered correctly, and every customer leaves satisfied with the purchase that matches their need.

hhgregg retail associates are career oriented, growth-minded, and contribute to making the workplace a fun environment to work in. All of their hard work has made hhgregg one of the nation's leading retailers of home appliances and consumer electronics.

Sales Associate

Appliance Sales:
The commissioned sales associate is to provide top quality guest assistance and customer service that far exceeds that of our competitors. Continuously demonstrates a solid commitment in selling products and services on behalf of hhgregg.
Home Electronic Sales:
The commissioned sales associate is to provide top quality guest assistance and customer service that far exceeds that of our competitors. Continuously demonstrates a solid commitment in selling products and services on behalf of hhgregg.

---

Store Warehouse

Warehouse Associate:
The warehouse associate is to assist customers in a prompt, courteous manner and support store needs. Stage, load, and unload products received into store and ready to be shipped out. Stock and maintain warehouse inventory.
Warehouse Lead:
The basic function of the Warehouse Lead associate is to assist customers in a prompt, courteous manner and support store needs. Stage, load, and unload products received into store and ready to be shipped out. Stock and maintain warehouse inventory. This position is also responsible for loading merchandise scheduled to be delivered to customer’s homes.

---

Customer Service

Customer Service Merchandiser:
The Customer Service Merchandiser is to process sales transactions and assist customers in a prompt, courteous manner. Maintain a neat and clean work area. Comply with company policies and procedures.
Operations Lead:
The basic function of the Operations Lead is to ensure the merchandise is received properly into the store and flows efficiently to the sales floor.

---

Management

Manager in Training
The Manager In Training role is an entry level management position. The basic function is to learn all aspects of how the store operates in preparation for a manager role as a General Manager, Sales Manager or Operations Manager. The training program is outlined in four key areas; Sales, Operations, Distribution and Assistant Manager.